Phone system upgrade - Friday 20 May 2022

News Update 18 May 2022

The City’s phone system will be upgraded to improve your customer experience on Friday 20 May. The upgrade may affect incoming calls. 

Our Customer Service team will be ready to help and we have been working hard to ensure a smooth transition. 

You can still contact the City via phone 9474 0777 or email

Alternatively, please visit our website to make an Online Request.

We appreciate your patience and apologise for any inconvenience that may result during this transition.