Customer Requests

Track the progress of your request online in real-time. You will need to have your tracking number ready.

Request a waste service, such as a missed bin collection or a damaged or stolen bin. You can also alter or cancel your bin service.

Make a complaint about noise from construction, equipment, events or music.

Report graffiti you have seen in the local area.

There are over 150 types of requests available. You can search requests and select the one that best relates to your enquiry here.

If your request doesn’t relate to any of the listed request types, you can make a general enquiry.