Contact Us

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Contact Details

We encourage you to contact our Customer Focus team on 08 9474 0777 as your first point of contact with the City. An out of hours service operates on this number outside normal business hours.

Report It

If you notice an issue in your neighbourhood or local area, Report It via our online self-service portal at a time and place convenient to you.

Customer Service Charter

The City’s Customer Service Charter reflects our commitment to the service standards we provide the community and visitors. 

Feedback

We value your feedback and welcome your suggestions, comments, compliments and complaints. Your feedback helps us to review and improve our policies, procedures and services.