Contact Us

Pages in this section

Contact Details

We encourage you to contact our Customer Service team on 08 9474 0777 as your first point of contact with the City. An out of hours service operates on this number outside normal business hours.

Customer Service Charter

Our Customer Service Charter defines how we work with our customers daily. It sets the commitment and standard of service our customers can expect.

Make a Request

If you notice an issue in your neighbourhood or local area, Report It via our online self-service Requests portal at a time and place convenient to you.

Feedback

We value your feedback and welcome your suggestions, comments, compliments and complaints. Your feedback helps us to review and improve our policies, procedures and services.

Learn more about mySouthPerth

How to guides, instructional videos and information about the City's customer portal, mySouthPerth.