The City of South Perth is committed to providing the best possible service. 

Our Customer Service Charter reflects our commitment to the service standards we provide and sets out what we will commit to do. It also explains how you can provide feedback to help us to improve our services.

We value your opinion and want to hear what you think about the quality of our service.

Any feedback is welcome:

  • Request for service
  • Third party complaint
  • Decision review
  • City of South Perth staff conduct feedback
  • Standard of service provide by City of South Perth.

The City's Complaints Management Policy outlines standards for actioning complaints quickly and effectively.

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