You can contact us on 9474 0777 - 24 hours a day 7 days a week.
Our Customer Service Team is your first point of contact with the City. One of the team members will be able to answer your enquiry or direct you to the most appropriate member of staff.
Our out of hours service ensures that callers receive the same timely and accurate information outside normal office hours.
After hours service
All calls received after hours are either actioned immediately in the case of an emergency or referred back to us the next working day for follow up. The after hours service is available on 9474 0777, seven days a week.
Easter and ANZAC Day public holidays
All of the City's facilities will be closed on Good Friday 19 April, Monday 22 April and Anzac Day, Thursday 25 April. Hours may vary for some facilities over the Easter long weekend, click here for details.There will be no kerb side bin collections on Good Friday 19 April. Bins will be serviced the following day on Saturday 20 April. Bins will be collected as normal on ANZAC Day, Thursday 25 April. Read more here.