Online meetings available for Planning approvals

News Update 25 February 2022
The City’s Urban Planners will now be available for online meetings to discuss planning approvals.
To minimise the spread of COVID-19, a number of our staff will be working remotely and limiting face to face meetings wherever possible.
Customers can request a meeting during business hours via telephone, in person or through the online meeting software, Microsoft Teams.
Enquiries can be made as follows: 

  • By phone - a message will be taken by the Customer Service Team if the duty Urban Planner is unavailable
  • In person - by appointment at the Civic Centre. Please call to make an appointment
  • In person - from 9.30-10.30am or 3.30-4.30pm at the Civic Centre (no booking required)
  • Via Microsoft Teams – please call to make an appointment
  • By email to
 For more information, visit the DA Application Process page.

Media contact

For media enquiries, please contact the City’s Communications Officer.