Abandoned Shopping Trolleys
Shopping trolleys taken outside of shopping precincts can be hazardous and unsightly. Abandoned trolleys often obstruct the road or footpath and have the potential to cause damage to property or may end up in local waterways or bushland.
Reporting an abandoned shopping trolley
In order to ensure abandoned trolleys are collected as quickly as possible, the City encourages residents to report all trolley sightings directly to the respective collection service. These services are dedicated to collecting abandoned trolleys and provide a rapid deployment of collectors to remove trolleys shortly after they are reported.
If the trolley is from:
Woolworths, Big W, Dan Murphy’s or IGA
You are encouraged to report the sighting direct to Trolley Tracker by phone on 1800 641 497 (7 days, 8am-6pm AEST), via the ‘Report a Trolley’ page on their website or through the Trolley Tracker App, available from Google Play and the App Store.
Coles, Kmart, Bunnings, Officeworks, Target or 1st Choice Liquor
You are encouraged to report the sighting directly to Coles by phone on 1800 876 553, via the ‘Abandoned Trolley’ page on their website or through the Coles App, available from Google Play and the App Store.
If the store responsible for the trolley isn’t in the above list OR a report has been lodged and the trolley hasn’t been collected after 3 days please contact the City’s Rangers on 9474 0777 and a Ranger will attend as soon as possible.
What else is being done to remedy this issue?
To proactively assist in addressing this ongoing problem, the City’s Rangers routinely report abandoned trolleys and liaise with shopping centres as required.