Report a Missed Bin Service


Has your bin service been missed?

You can check your yellow lid recycling bin collection date on our Find my bin day page. All bins must be left out by 6am on your bin day to ensure collection.

Your request will be processed during business hours, Monday to Friday 8.30am to 5pm. The City’s contractor may not attend on the day your request is lodged and you may be required to leave your bin out for the service to take place the following day. Please do not bring your bin in after lodging this request until it has been emptied.

Report a missed bin service

Which bin has been affected *

Customer Details

Bin services are carried out Tuesdays and Thursdays. Your request will be actioned within 5 working days of receipt.