Request a New Bin Service


Request a new bin service

Please complete this form to order a new green lid domestic bin and/or a yellow lid recycling bin if you don't already have one (for example if you are moving in to a newly built property). 

Please be advised that you must be the owner or managing agent of the property to make this request as it will attract a Rubbish Service Levy. An Interim Rates notice will be sent to you once the bin(s) are provided.

Please note that new bin requests will be processed during business hours, Monday to Friday 8.30am to 5pm. Bins will be delivered on a Tuesday or Thursday within 3 to 5 workings days from receipt of the request.

Existing lost, damaged or stolen bin

Is you have an existing bin that has been lost, damaged or stolen please complete the Report a lost, damaged or stolen bin form.

Request an additional bin

If your request is in relation to an additional green lid domestic bin and/or yellow lid recycling bin please email the City at

Cancel a bin service

To cancel a bin service, please email

Which bin would you like to be provided? *

Customer Details